SEM1902 Chia Nan Yong I&WC

Before the start of this module (semester), I had tried numerous ways to be exempted from this module. I initially thought that I had nothing more to learn in terms of communication because I have been communicating for my life. While some conversation might not have gone the way I wanted, for the most part, the other party generally gets the idea I am trying to get across. However, after 13 weeks of lessons, my perception on communication have changed and I am now convinced that there are a lot more I must learn to become a better communicator and more importantly the reasons to become a better communicator.    While this trimester has been packed with a lot of projects, it has given me the opportunity to apply what was taught. For instant, by being more aware of my listening styles and the other kinds, it has allowed me to understand how to work more efficiently and effectively with others. Knowing different leadership styles has also made me more aware of others working...

In my first blogpost I mentioned two challenges I faced when it comes to communicating with others. Firstly, I have identified myself to be an “Action-oriented” listener; a type of listener that seeks a clear message and have less patience for listening to the reasons behind the task and would sometimes jump into conclusions. Secondly, would be resolving conflict. Previously, I was not familiar with the Thomas-Kilmann Model but after studying it in the lesson, I am able to identify myself to be a “competing” type formerly; someone who tries to satisfy their own desires at the expense of the other parties involved. Thus, I have set myself two objectives to achieve at the end of this module. Firstly, being a better listener and not make the other party feel that I do not care about their well-being. Secondly, resolving conflict, finding a tone which allow me to raise my concerns and issue calmly and effectively without sounding like a demand. My first objective is to become a better li...