Week 2 / Descriptive Reflection: Strengths and Challenges in Communicating (Post 1)
A few days back I was given the opportunity to give a presentation to the class on the topic of ‘Active Listening’. Before the presentation I was slightly nervous as I am not sure if the content I am covering was in-line with the lecturer had intended. Fortunately, I was able to deliver the presentation with somewhat accurate degree with the help of substantial sources found in google. And through the presentation, I believe that my strength in communication is that when I am working with ambiguous contents, I will try to mask my nervousness through the tone of speech by making myself sound more confident. Likewise, in some instances when I am working as a promoter selling a product to a client while not possessing a good knowledge of the product ,I will try my best to sound confident to gain their confidence in me when buying the product.
As for the challenges I face when communicating with others
would firstly, be the fact that I always jump the gun, impatient and hurry the
speaker towards a conclusion. I was surprise to find that there is a category of
“Listening Style” which is used to classify such behaviour and that is being ‘Action-oriented’.
I believe that knowing that I ‘belong’ in this classification of listener, and
through this course I hope I will be more aware of the way I communicate with
others so that it will not seem like I care less about the well-being of
others.
Second challenge I face would be when resolving conflict. Whenever
I am raising an issue or concern to another party, I would raise my tone and
increase the rate of which I am speaking, not allowing the other party to
interrupt and correct me, which sounded like a demand. Never did I realise I have
been doing so, until recently when a recruiter pointed it out as I was raising
a concern at work. Through this course I hope I can find a tone which allow me
to raise my concerns and issue calmly and effectively with others not sounding
like it is a demand.
Post I have read
Dyner
Ying Qian
Tabatha
Hi Nan Yong, I fall in the same category of "listening style" as you because I too interrupt conversations midway when I'm communicating with others. I agree that others may view me as impatient or rude to cut them off halfway as they were about to get to my question or comment. Your post is well organized and I'm able to understand it well.
ReplyDeleteHi Nan Yong, you are one that strike me off as indeed a confident speaker. From the conversations I had with you or heard you speak with others, I am able to capture the sincerity in your speech. With that said, try not to change yourself too much in terms of how you communicate with others. It may not seem as a bad trait but indeed, we can always try to better ourselves in the future. The first step towards improving ourselves is indeed having to know ourselves. Which you have made it clear in your post. Thanks for the good sharing!
ReplyDelete